California MRL Compliance

Residents may not be charged more than the actual utility rate. Sentinel calculates charges directly from certified utility tariff rates and references the specific rate schedule version and certification that authorized it.

When a third party handles utility billing, that relationship must be disclosed. Sentinel includes billing agent information on every bill when configured.

Utility charges must be separately stated and not bundled with rent. Sentinel generates itemized utility bills with each utility type as a distinct line item, each traceable to its own rate schedule and meter reading.

Common area utility costs must be allocated according to specific rules. Sentinel calculates common area usage separately and allocates costs in compliance with the statute, documenting the allocation methodology on every bill.

Operators must disclose the rate schedule used for billing. Sentinel maintains a resident-facing portal where current rate schedules are always available, and every bill references the specific certified rates applied.

CARE and FERA discount programs must be passed through to eligible residents. Sentinel tracks CARE/FERA rate tiers from utility tariffs and applies the appropriate discount when the resident qualifies, maintaining a record of the passthrough calculation.

Master meter systems have specific maintenance and reading requirements. Sentinel supports master meter configurations, tracks maintenance schedules, and ensures billing from master meter readings complies with statutory requirements.

Submeters must meet accuracy standards. Sentinel tracks meter metadata including installation dates and testing schedules, and can flag meters due for testing based on regulatory requirements.